Our new telephone system is now up and running!  

You’ll notice that we have introduced a queuing system, so you will be able to see exactly where you are in the queue.  For repeat medication queries please ring 01225 703183 rather than the surgery.

You will be able to choose from the following options:

Option 1 – Cancel an appointment. This will divert you to a voicemail where you can leave your name, date of birth, date and time of your appointment

Option 2 – Home visit requests (before 10:30), appointments, general enquiries

Option 3 – Test results, this line will only be available after 4pm

Option 4 – Queries about hospital referrals

Thank you for your patience whilst we get to grips with the new system.

Online Appointment Booking

Did you know you can check appointment availability and book your appointments from the comfort of your home or whilst you’re out and about?

If you have not yet signed up for online access, you can get our Online Access Form here (or collect one from the surgery). 

Once your registration form has been completed, please bring this to the surgery together with ID. We need 1 piece of photographic ID, e.g your Driving Licence or Passport and 1 proof of address, such as a utility bill.

Once your registration has been approved you will receive a username and password.

Your access enables you to book or cancel appointments, request repeat prescriptions and view coded entries from your records.

Access the online appointment system here

When you log in, you will find an extensive help section and Frequently Asked Questions page which will guide you through how to use the system.

If you have an Android or Apple mobile phone, follow the links below to download SystmOnline - a patient health management app to enable you to access online services whilst you’re on the move.



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