Noticeboard

Our new telephone system is now up and running!  

You’ll notice that we have introduced a queuing system, so you will be able to see exactly where you are in the queue.  For repeat medication queries please ring 01225 703183 rather than the surgery.

You will be able to choose from the following options:

Option 1 – Cancel an appointment. This will divert you to a voicemail where you can leave your name, date of birth, date and time of your appointment

Option 2 – Home visit requests (before 10:30), appointments, general enquiries

Option 3 – Test results, this line will only be available after 4pm

Option 4 – Queries about hospital referrals

Thank you for your patience whilst we get to grips with the new system.

ELECTRONIC PRESCRIPTION SERVICE

We are pleased to offer the Electronic Prescription Service (EPS) which gives you the option to 'nominate' the place you choose to get your medication from.

Your chosen Pharmacy will receive your prescription electronically, saving time and enabling you to collect your medication from the most convenient location for you, for example somewhere near work, or your local supermarket pharmacy.

If you choose not to nominate a Pharmacy, you will continue to get paper prescriptions to take to a Pharmacy of your choosing. Nominations can be changed at any time.

EPS is secure and confidential. Only authorised members of staff will be able to view your electronic prescription.

Please sign up at the Pharmacy of your choice or ask at Gompels, Spa Medical Centre.

 
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