Noticeboard

Our new telephone system is now up and running!  

You’ll notice that we have introduced a queuing system, so you will be able to see exactly where you are in the queue.  For repeat medication queries please ring 01225 703183 rather than the surgery.

You will be able to choose from the following options:

Option 1 – Cancel an appointment. This will divert you to a voicemail where you can leave your name, date of birth, date and time of your appointment

Option 2 – Home visit requests (before 10:30), appointments, general enquiries

Option 3 – Test results, this line will only be available after 4pm

Option 4 – Queries about hospital referrals

Thank you for your patience whilst we get to grips with the new system.


Please click on the doctorlink image to register and use it at Spa Medical Centre.

Doctorlink

Nurses

We are very fortunate to have a highly skilled and experienced nursing team headed up by Jo Dalby, our Nurse Clinical Lead.


The nurses are trained to see patients with a wide range of acute and chronic problems offering advice and treatment where appropriate. Our practice nurses have expertise in managing chronic diseases, such as heart disease, asthma, diabetes and COPD.


The team also offer contraceptive advice, travel advice and vaccinations, as well as childhood immunisations for the under 5’s.

Clinical Nurse Lead Jo Dalby (f)

Jo is an experienced nurse lead practitioner who has 25 years, experience working within community and primary care. Jo has a special interest in working with mothers and babies, respiratory health and minor illness. She is a non–medical prescriber.

Sister Caroline Gumbley (f)

Caroline is an experienced practice nurse with a special interest and expertise, in Family Planning and Sexual and women’s  health including coil and implant insertion. Caroline is a non-medical prescriber. She also has an interest in respiratory health.

Sister Patricia Carpenter (f)

Trisha is an experienced practice nurse who deals with all elements of treatment room work and helps manage patients with Diabetes. Trisha leads on adult and children’s immunisations and travel health.

Sister Kate Marchant (f)

Kate is an experienced practice nurse who deals with all elements of treatment room work and helps manage patients with diabetes. Kate provides adult and children’s immunisations and travel health.

Diabetic Sister Ainslie Lang (f)

Ainslie is an experienced nurse with special expertise in the care, treatment and management of diabetic patients. Providing reviews education and resources to our patients helping them to manage their diabetes.

Sister Clair Christie (f)

Clair is an Advanced Nurse Practitioner. She is a non–medical prescriber and trained in minor Illness and medical emergencies. She has a wealth of experience, enabling her to see patients who present with urgent problems and works alongside the Duty doctor.

Sister Ruth Fivash (f)

Ruth is a Duty nurse, trained in minor illness, injuries and medical emergencies.  She has a wealth of experience, enabling her to see patients who present with urgent problems and works alongside the Duty doctor.

Sister Louise Miflin (f)

Louise is a member of the duty team with a background of working in emergency care. Louise sees patients with minor illness, injuries and medical emergencies and works alongside the duty doctor.

Paramedic Julie Phelps (f)

Julie is a member of our Duty Team. Julie is an experienced paramedic, and is used to dealing with acute healthcare problems. She is trained in minor illness, injuries and medical emergencies. Julie is a non- medical prescriber.  She also acts as Clinical Care Co-ordinator for the Practice, helping patients to access services from health care, social care and voluntary providers, with the aim of making them more comfortable at home and reducing the risk of them being admitted to hospital.

Healthcare Assistants

Louise Stokes, Julie Loraine and Kirsty Norris

Our  Healthcare Assistants (HCA’s) are specifically trained in phlebotomy (taking blood samples), as well as blood pressure checks, ECGs, Stop Smoking, NHS Health checks and simple dressings.

Phlebotomist

Christine Skidmore

Christine is our trained Phlebotomist and will help you if you need a blood sample taken.

Locum nurses

Locum nurses are sometimes employed at Spa and are a welcome addition to the team, allowing us to carry on offering appointments when our practice nurses are away. We try to use the same nurses for continuity of care.

 
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