Opening Hours

Spa Medical Centre

Day Opening hours
Monday 27 May
Closed
Tuesday 28 May
8am to 6:30pm
Wednesday 29 May
8am to 6:30pm
Thursday 30 May
8am to 6:30pm
Friday 31 May
8am to 6:30pm
Saturday 1 June
Closed
Sunday 2 June
Closed

Surgical Services

Day Opening hours
Monday 27 May
Closed
Tuesday 28 May
8:30am to 5:30pm
Wednesday 29 May
8:30am to 5:30pm
Thursday 30 May
8:30am to 5:30pm
Friday 31 May
8:30am to 5:30pm
Saturday 1 June
Closed
Sunday 2 June
Closed

Extended Access

Enhanced Access - Evenings and Weekends 

You can now access additional Primary Care Services in the evenings and at weekends.

Enhanced Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and at weekends.

Appointments we offer are routine, non-urgent, pre-booked appointments.

 

Monday - Friday We offer prebookable at a GP's request Telephone Appointments 18:30-20:00.

 

We also offer Nurse and HCA appointments Monday's and Thursday's 18:30-20:00.

 

Saturday - Prebookable,non urgent appointments.

 

 

 

 

 

Extended Access

General enquiry lines (01225 703236 & 01225 709311) are open from 08:30 to 18:30. There is a telephone message between these times which explains how to contact the emergency doctor.

Phones lines are closed between 13:00 - 14:00.

Gompels Spa Pharmacy Opening Times

Gompels Pharmacy is open from 08:30 to 18:30, Monday to Friday.

01225 703183

When We Are Closed

If you have a life threatening medical emergency please dial 999. Chest pains and / or shortness of breath constitute an emergency.

For information about how to care for yourself at home go to www.nhs.uk for advice about self-care.

Alternatively, visit your local pharmacist who may be able to help.

If you require urgent medical assistance which cannot wait until the surgery re-opens, please call 111.

Calls to the NHS 111 service are free from both landlines and mobiles.

Get help for your symptoms - NHS 111

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.

If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you. 

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation. For example:

  • You need medical help fast but it's not a 999 emergency.
  • You think you need to go to A&E or need another NHS urgent care service.
  • You don't know who to call or you don't have a GP to call.
  • You need health information or reassurance about what to do next.

Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.

NHS 111 will always notify us that you have received care from them to ensure we can help you if you need further advice.

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Bank Holidays

 

  • Monday 28 August Summer bank holiday - Closed
  • Monday 25 December Christmas Day - Closed
  • Tuesday 26 December Boxing Day - Closed